Effective Date: 18 June 2025
Applies To: All purchases made on BebeHawaii.com (U.S. market)
1. What You Can Use at Checkout
Method | How It Appears at Checkout | Cards Accepted | Extra Fees |
---|---|---|---|
PayPal Account | Yellow “Pay with PayPal” button | — | None |
Debit / Credit Card (processed by PayPal – no PayPal account required) | Black “Debit or Credit Card” button | Visa, MasterCard, American Express, Discover | None |
All transactions are settled in U.S. Dollars (USD).
2. How the Payment Flow Works
- Secure Redirect – When you click either button, you are transferred to PayPal’s PCI-DSS Level 1 environment (HTTPS with TLS 1.2).
- Card Entry or PayPal Login – Enter card details or log in to your PayPal wallet. BebeHawaii never sees or stores full card numbers.
- Instant Authorization – PayPal authorizes the charge immediately; you receive an on-screen confirmation and an email receipt.
- Order Production – We begin printing your Hawaiian shirt within 3-5 business days.
- Settlement – Funds are captured only after authorization succeeds; if authorization fails, no charge is made.
3. Security & Fraud Protection
- 256-bit SSL encryption site-wide (“https://” and padlock icon).
- Tokenized payments: card data is replaced with a non-reversible token.
- Real-time fraud screening via PayPal’s Risk API.
- Address Verification (AVS) and CVV checks on every card order.
- Manual review for orders flagged by our system (large quantity, mismatched ZIP, etc.).
4. Taxes & Currency
- All prices include applicable state sales tax (calculated at checkout by ZIP code).
- Your card issuer may charge an international-transaction fee if your card is issued outside the U.S.; BebeHawaii has no control over such bank fees.
5. When We Bill You
Event | Timing |
---|---|
Authorization Hold | Immediately after checkout |
Capture (final billing) | Within 24 hours, once the order passes security checks |
Refunds / Cancellations | Credited back to the original payment method within 10 business days after approval |
6. Order Modifications & Partial Refunds
Need to change size, shipping address, or cancel?
- Email support@bebehawaii.com within 12 hours of purchase.
- If the order has not entered production, we will void or adjust the transaction so your statement reflects the correct amount.
7. Failed or Declined Payments
If your payment is declined:
- Confirm the billing address and CVV match your card records.
- Try another card or select the yellow “Pay with PayPal” option.
- Still stuck? Call us at +1 (707) 753-0726 (Mon–Sat, 9 AM–5 PM EST) — we’ll help troubleshoot or provide a PayPal invoice you can pay manually.
8. No Hidden Fees—Guaranteed
- Zero restocking fees, handling surcharges, or credit-card processing fees.
- What you see on the checkout page is exactly what you pay.
9. Contact
Billing Support – BebeHawaii
1798 Mansion Ave, Claymont, DE 19703, USA
Phone: +1 (707) 753-0726
Email: billing@bebehawaii.com
Hours: Mon – Sat, 9 AM – 5 PM EST
Shop with Confidence
Your payment information is protected by industry-leading encryption, and every purchase is backed by our 30-day return & exchange policy. Thank you for trusting BebeHawaii to bring the Aloha spirit to your wardrobe!
Other policies: