Contact Us
Need help with sizing, returns, or wholesale? Our real-human support team is ready to help you bring the spirit of Aloha to your wardrobe.
1. Quick-Help Table
| What you need | Best channel | Typical response time |
|---|---|---|
| Order status, sizing advice | Email: support@bebehawaii.com | ≤ 1 business day |
| Start a return / exchange | Email: returns@bebehawaii.com | ≤ 1 business day |
| Billing questions | Email: billing@bebehawaii.com | ≤ 1 business day |
| Privacy / data requests | Email: privacy@bebehawaii.com | ≤ 2 business days |
| Report a security issue | Email: security@bebehawaii.com | 24 / 7 monitoring |
| Speak to a person | Phone: +1 (707) 753-0726 | During support hours |
2. Customer-Care Hours
| Day | Hours (EST) |
|---|---|
| Monday – Saturday | 9 AM – 5 PM |
| Sunday & U.S. Federal Holidays | Closed |
Emails received outside business hours are queued first thing the next Business Day.
3. Physical Address
BebeHawaii LLC
1798 Mansion Ave
Claymont, DE 19703
United States
4. Helpful Links
- Shipping Policy – timelines & fees
- Refund & Returns Policy – 30-day free-label program
- Size Guide – body measurements & fit tips
Response-Time Guarantee
We answer every support ticket within one (1) business day—often much faster. If you haven’t heard back, please check your spam folder or call us directly.
Thank you for choosing BebeHawaii. We’re here to make your Hawaiian-shirt experience smooth, secure, and downright fun. 🌺